The firm I wanted to hire never existed. So I built it.

Every operator I’ve worked alongside has had the same experience with consultants: a polished deck, a junior team, recommendations that assumed resources you didn’t have, and an invoice that arrived faster than the results. The advice wasn’t wrong, exactly. It was just written by people who had never sat in the chair.

I’ve sat in the chair. I’ve run operations inside a dental aligner company — building patient monitoring systems, escalation frameworks, and the practice-facing workflows that either work at 7 a.m. on a Monday or don’t. I’ve led operational strategy across healthcare services, logistics, and private equity portfolio companies, where the numbers get audited and the excuses don’t survive the quarter.

The Patrick Reiss Group is the firm I wanted to hire back then: one senior operator, fixed scopes and fixed fees agreed in writing, standardized instruments so quality never varies, and every number in every report traceable to its source. No software to sell you. No junior staff learning on your dime. No engagement I wouldn’t stake my name on — because my name is on all of them.

I’m a service-disabled veteran, and PRG is a certified Service-Disabled Veteran-Owned Small Business, headquartered in Washington, DC.

— Tyson Patrick, Principal